Refund Policy for ClassBricks

1 14-Day Free Trial for Every Product

To ensure our software meets your instructional needs, we offer an unconditional 14-day free trial on every ClassBricks product and subscription tier.

• Full Feature Access: During your 14-day trial, you receive complete access to all features, models, and capabilities included in your chosen plan.
• Cancel Anytime at Zero Cost: You can cancel your trial at any time within the 14-day period through your account settings or the Paddle customer portal. If you cancel before the trial concludes, your payment method will not be charged.
• Clear Reminder: If payment details were requested to initiate the trial, you will receive clear confirmation of your trial end date and upcoming billing details.

2 European Union (EU) & EEA Statutory Right of Withdrawal

If you are a consumer residing in the European Union (EU), the European Economic Area (EEA), or the United Kingdom, you have the statutory right under EU Directive 2011/83/EU on Consumer Rights to withdraw from this contract within 14 calendar days without giving any reason.

3 Global 30-Day Money-Back Guarantee

We extend our confidence beyond statutory minimums. For all educators worldwide who transition from a free trial to a paid subscription, we provide a 30-day money-back guarantee for your initial subscription charge:

• If you are not satisfied with ClassBricks within 30 calendar days of your initial payment, simply contact us to request a full refund.
• Refund requests within this 30-day window are honored promptly with no complicated hurdles.
• This guarantee applies to the first billing cycle of any new subscription tier or product bundle.

4 Subscription Renewals & Cancellations

Subscriptions auto-renew according to your chosen interval (monthly or annually) unless canceled prior to the renewal date.

• Easy 1-Click Cancellation: You can manage or cancel your auto-renewal at any time through your Paddle customer portal or account dashboard.
• Access Through Billing Cycle: When you cancel an active paid subscription, your account remains active with full access until the end of your current paid billing period.
• No Partial Bundle Refunds: As outlined in Section 2.1 of our Terms of Service, product bundles cannot be partially canceled or refunded. Canceling a bundle ends renewal for all bundled products simultaneously.

5 How to Request a Refund

Requesting a refund or cancellation is quick and simple:

Processing Timeline: Approved refunds are submitted immediately to our Merchant of Record, Paddle.com. Depending on your financial institution, funds typically reflect in your account within 3 to 5 business days, and no later than 14 days under applicable statutory rules.

6 Contact Information

For any questions regarding billing, cancellations, or refunds, please contact us: